TOTE Maritime honored with 2018 Quest for Quality Award
Both TOTE Maritime Alaska and TOTE Maritime Puerto Rico received top scores from customers in this year’s survey
Logistics Management’s annual Quest for Quality awards ranks Ocean carriers on five categories – on-time performance, value, information technology, customer service, and equipment and operations. This annual award is driven by feedback from customers.
“TOTE Maritime is committed to providing a best in class customer experience for all of our customers despite the different environments and needs of Puerto Rico and Alaska. We are honored to receive this acknowledgement and recognition from our customers” commented Tim Nolan President and CEO of TOTE.
In particular, TOTE Maritime Puerto Rico secured top scores in the Value and Information technology categories while TOTE Maritime Alaska had high scores in Customer service and Equipment and Operations.
“This feedback from our customers provides both positive feedback our day to day operations as well as guidance for how we can continue to improve to meet the needs of both our customers and the communities we serve” continued Nolan.
TOTE is a leading transportation and logistics company, overseeing some of the most trusted companies in the US. TOTE Maritime companies TOTE Maritime Alaska and TOTE Maritime Puerto Rico bring unmatched reliability and service to their respective markets. TOTE Services offers crewing and technical services to meet the needs of commercial, privately owned and U.S. Government vessels. TOTE is part of the Saltchuk family of companies. www.toteinc.com